top of page

General Terms and Conditions of Health for all Smida


1. Scope
These general terms and conditions apply to the entire business area of Health for all Smida. The company trades in health products, natural products and groceries and also operates an online shop.

2. Conclusion of contract
The conclusion of the contract comes about through the acceptance of the company's offer regarding the purchase of products by the customer.
In any case, the contract is concluded when the customer orders the products offered by the company via the company's online shop or buys them directly.

3. Prices
Subject to other offers, all prices are in Swiss francs (CHF). All prices include any applicable Value Added Tax (VAT).
The prices are exclusive of any other applicable taxes and exclusive of packaging and shipping costs.
The company reserves the right to change prices at any time. The prices valid on the company's website and according to the company's price list at the time the contract is concluded shall apply.
The company offers the customer the following payment options: invoice, credit card, PayPal, prepayment.
The customer is obliged to pay the invoiced amount within 30 (thirty) days of the invoice date.
If the invoice is not paid within the aforementioned payment period, the customer is automatically in default.
From the time of default, the customer owes default interest of 5% (five percent).
If the company also offers products via an online platform for purchase, rental or other use, it can also request payment electronically as part of the ordering process (credit cards, Paypal or other payment systems).
Offsetting the invoiced amount against any claims the customer may have against the company is not permitted.
The company has the right to refuse delivery or service provision in the event of late payment.

5. Company Obligations


  • 5.1. Delivery / delivery dates

The delivery takes place within 5 (five) working days after receipt of the order. If a timely delivery is not possible, the customer will be informed by the company within 5 (five) working days after receipt of the order and the new delivery date will be communicated.
Unless otherwise agreed, the place of performance shall be the company's registered office. The company fulfills by handing over the ordered products to the agreed carrier. If no freight forwarder is agreed, the company is free to choose a freight forwarder. The agreed delivery costs may not be increased by the choice of the carrier.

  • 5.2. auxiliary persons

The parties have the express right to call in auxiliary persons to fulfill their contractual obligations. You must ensure that the auxiliary person is consulted in compliance with all mandatory statutory provisions and any collective employment agreements.

6. Precautions
There are various uses of aloe, if aloe is ingested special precautions should be taken. It is recommended not to take more than 50 mg per day. Aloe can have a laxative effect if consumed in excess.
It is not recommended to take aloe during pregnancy and breastfeeding, as aloe can cause labor as a side effect. There are no known side effects when used externally. If you have any questions or side effects, please consult a doctor or pharmacist.
Rarely, allergies can occur as a further side effect. It is therefore recommended to test the products on the forearm. If there is no reaction, such as redness, after 20-30 minutes, you can use the product. If redness occurs, the affected area can be washed with water and a mild soap.

7. Exchange
The customer is entitled to exchange products within 7 (seven) days of receipt. However, the products must be in their original packaging and unused. The customer has to bear the costs for the return and the exchange.

8. Warranty
The company warrants that the product conforms to product specifications.

The Company guarantees the above for a maximum period of 1 (one) month.

Any defects must be reported to the company immediately. It is up to the company to decide whether the defective product will be repaired or replaced. The customer is only entitled to a reduction or refund of the purchase price if a replacement or repair is not possible. The claim for reimbursement of costs for third-party repairs is excluded. During the repair period, the customer is not entitled to a replacement product. The warranty begins anew for the repaired item, while the original warranty period continues for the remaining items of the product.

9. Liability
Liability for any indirect damage and consequential damage is completely excluded.
Liability for direct damages is limited to the price of the product. This limitation of liability does not apply to direct damage caused by gross negligence or intent.
The customer is obliged to report any damage to the company immediately.
Any liability for auxiliary persons is completely excluded.

10. Intellectual Property Rights
The company is entitled to all rights to the products, services and any trademarks or is authorized to use them by the owner.
Neither these General Terms and Conditions nor the associated individual agreements contain the transfer of any intellectual property rights, unless this is explicitly mentioned.
In addition, any further use, publication and making accessible of information, images, texts or anything else that the customer receives in connection with these provisions is prohibited unless it is expressly approved by the company.
If the customer uses content, texts or images in connection with the company to which third parties have property rights, the customer must ensure that no property rights of third parties are violated.

11. Privacy
The company may process and use the data recorded as part of the conclusion of the contract to fulfill the obligations arising from the contract. The company takes the measures required to secure the data in accordance with the statutory provisions. The customer agrees in full to the storage and contractual use of his data by the company and is aware that the company is obliged and entitled to disclose information from the customer to these or third parties by order of courts or authorities. If the customer has not expressly prohibited it, the company may use the data for marketing purposes. The data required for the performance of the service can also be passed on to commissioned service partners or other third parties.
Furthermore, the data protection regulations apply.

12. Changes
These general terms and conditions can be changed by the company at any time.
The new version will come into effect 30 (thirty) days after notification by the Company.
For customers, the version of the General Terms and Conditions that is in force at the time the contract is concluded applies. Unless the customer has agreed to a newer version of the General Terms and Conditions.

13. Priority
These General Terms and Conditions take precedence over all older provisions and contracts. Only provisions from individual contracts which specify the provisions of these General Terms and Conditions take precedence over these General Terms and Conditions.

14. Severability Clause
Should a provision of this contract or an enclosure of this contract be or become invalid, this shall not affect the validity of the rest of the contract. The contracting parties will replace the ineffective provision with an effective provision that comes as close as possible to the intended economic purpose of the invalid provision. The same applies to any gaps in the contract.

15. Confidentiality
Both parties, as well as their auxiliaries, undertake to treat all information submitted or appropriated in connection with the services as confidential. This obligation remains even after the termination of the contract.

16. Force Majeure
If timely fulfillment by the company, its suppliers or engaged third parties is prevented as a result of force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, storms, wars, unrest, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or . Reactor damage, problem at the supplier, customs problem and illness of employees impossible, the company is released from the fulfillment of the affected obligations for the duration of the force majeure and a reasonable start-up period after its end. If the force majeure lasts longer than 60 (sixty) days, the company can withdraw from the contract. The company must reimburse the customer in full for any payment already made.
Any further claims, in particular claims for damages as a result of vis major, are excluded.

17. Agents and Distributors
The customer acknowledges that any sales partners or agents work independently and are therefore independent of the company and that any potential claims must be asserted against them directly. The company is in no way liable for breaches of contract by any agents and sales partners.

18. Governing Law/Jurisdiction
These GTC are subject to Swiss law. The court at the registered office of the company is responsible unless mandatory statutory provisions apply. The company is free to bring an action at the defendant's place of business. The United Nations Convention on Contracts for the International Sale of Products (SR is explicitly excluded.


bottom of page